Mobile Game App Terms of Use
This Terms of Use prescribes your use of Dwango’s Mobile Game Application (hereinafter, the "App") provided and operated by Dwango Co., Ltd. (hereinafter, the "Company")
An agreement between the Company and you in relation to the provision of the App (hereinafter, the "User Agreement") will be established upon the customer agreeing with the content of this Terms of Use.
By using the App, you are deemed to agree to be bound by this Terms of Use and our Mobile Game App Privacy Policy separately designated. If you do not agree to this Terms of Use and our Privacy Policy, please do not use the App.
In addition, you must be at least 18 years of age to use the App. If you are a minor in your country or region where you reside, you acknowledge that your parent or guardian has reviewed and consented to your use of the App subject to this Terms of Use and our Mobile Game App Privacy Policy. If you or your parent or guardian does not agree to this Terms of Use or our Mobile Game App Privacy Policy, do not use the App.
Note that though this App is able to be used for free of charge, communication lines and communications charges are required to use the App.
Article 1 (Scope of this Terms of Use)
This Terms of Use will apply to you and the Company in relation to all aspects of the App. In addition, the links within this Terms of Use, and the other notes prescribed on each screen, etc. are also considered parts of this Terms of Use.
Article 2 (Changes to the Terms of Use and the App)
1. The Company shall be able to change this Terms of Use at its sole discretion. When changes are made, you shall also be considered as having agreed to the changed Terms of Use by using the App still after such changes.
2. The Company shall be able to revise, make additions to, change, or abolish features and specifications of the App without prior notice. In addition, the User Agreement between you and the Company shall remain in effect even if you have updated or re-installed the App along with such changes, etc. to features and specifications.
Article 3 (License and Provided Content)
1. Subject to your compliance with this Terms of Use, the Company is granting you a limited, non-exclusive license to use the App.
2. Please note that the provided content may differ according to the type of the device you used.
3. The Company shall be able to change the provided content in its sole convenience. And the Company does not assume any responsibility even if you should be damaged in relation to and/or arising from such changes.
Article 4 (Charges)
1. You can use this app free of charge. However, in some areas, we may offer paid features that you can choose to use. In such cases, you agree to pay the applicable fees for any in-app purchases.
2. All purchases are final, non-transferable, sold "as is" without warranty of any kind.
3. The fees for any in-app purchases shall be paid for in accordance with the conditions stipulated separately by the payment method provider.
4. You are responsible for the communication lines and communication fees required to use this app.
Article 5 (Stop/Termination of the App)
The Company shall be able to stop or terminate the provision of the App on its sole discretion and without in App prior notice to the customer.
Article 6 (Intellectual Property Rights)
All intellectual property rights, etc. including, without limitation to the App and edit copyright in relation to any content in the App belong to the Company or the third party having said copyright rights. And the Company does not assume any responsibility even if you should be damaged in relation to and/or arising from such intellectual property rights infringement of the App. You do not acquire any ownership rights by using the App or paying for any features within.
Article 7 (Prohibited Acts)
1. You are prohibited from copying, reproducing, storing, or transferring the App and any content in the App without prior written consent of the Company.
2. You must not threaten, restrict, or interfere with the App and the Company's rights related to the App, or engage in any behavior that may threaten, restrict, or interfere with the App and the Company's rights related to the App.
3. You may not transfer or assign any of rights and obligations under the User Agreement to any third party.
4. You are also prohibited from tampering with the App data and/or communications data.
Article 8 (Compensation for Damages and Disclaimer)
1. THIS APP IS PROVIDED TO YOU AS-IS BASIS. THEREFORE, THE COMPANY DOES NOT MAKE ANY GUARANTEE WITH RESPECT TO THE RELIABILITY, ACCRACY, SAFETY, UTILITY, THE PRESENCE OR ABSENCE OF THIRD PARTY RIGHTS INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE OF THE APP, ITS FEATURES, CONTENT, OR ANY OTHER ASPECT. YOU SHALL USE THE APP AT THEIR DISCRETION AND ON YOUR OWN RESPONSIBILITY, AND THE COMPANY DOES NOT ASSUME ANY RESPONSIBILITY FOR DAMAGE CAUSED BY USE OF THE APP, ETC. (INCLUDING, BUT NOT LIMITED TO, DEVICE TROUBLE SUCH AS BREAKAGE, ETC.)
2. In the event you use external websites outside the control of the Company linked from the App, the Company does not make any guarantee with respect to the reliability, accuracy, safety, utility, the presence or absence of third party rights infringement, and fitness for a particular purpose of content, advertising, products, and services, etc. that can be accessed from the linked external website. In addition, the Company does not assume any responsibility for indirect or direct damage arising from or in relation to the customer's use of the linked external website or the content, advertising, products, and services, etc. that can be accessed from the linked external website.
3. The App may be disrupted or stopped, and App data may be lost as a result of force majeure such as communication line equipment or system failure, the need for periodic or emergency maintenance, natural disaster, and other incidents, etc. The Company still does not assume any responsibility in this case.
4. The data on the App shall not be transferred to a new device and the Company does not assume any responsibility in the event you have replaced your device, changed your device model, and formatted your device.
5. For the avoidance of doubt, the content of this Article and any other Article stipulated herein does not have the right and/or authority to defeat any effective mandatory rules for you to be protected in compliance with consumer protective act and/or similar acts in effect in your residential country and/or region.
6. Except for damages clearly caused by the intentional acts or gross negligence of the Company, the Company shall not be liable for any damages exceeding five (5) U.S. dollars incurred by you in connection with the APP. UNDER NO CIRCUMSTANCES SHALL THE COMPANY BE LIABLE FOR INCIDENTAL, INDIRECT, SPECIAL OR FUTURE DAMAGES, OR LOST PROFITS.
Article 9 (Handling of Personal Information)
Personal and other information relating to you is obtained by the Company for use of the App, and shall be handled in accordance with the Company's Mobile Game App Privacy Policy separately designated.
Article 10 (Enquires)
Please direct enquires concerning the App to support-en-us@dwango.co.jp.
Article 11 (Consultation, etc.)
1. This Agreement shall be governed by and construed in accordance with the laws of Japan, without giving effect to its conflict of laws principles.
2. Any dispute or issue arising out of or in connection with this Terms of Use or the use of this App shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.
3. If any part of the provision of this Terms of Use should be held invalid or unenforceable due to conflict with any mandatory acts and/or any other reason, the remainder of this Terms of Use shall continue in full force and effect. In this case, such invalid provision shall be replaced with effective provision to the extent possible to accomplish the originally intended economical target, and you shall consent to such replacement in advance.
Article 12 (Others)
1. This Terms of Use contains the entire understanding of us with respect to its subject matter hereof. Any and all understandings, representations and/or agreements to the contrary shall be of no effect.
2. Unless otherwise stipulated herein, you shall not assign or transfer any rights and obligations set forth in this Terms of Use, in whole or in part, without prior written consent of the Company. When assigning all or part of its App-related business to another company, the Company may assign the status provided by this Terms of Use and related rights and obligations to the assignee, and you shall consent to such assignment.
Last Updated: September 25, 2025