Mobile Game App
Terms of Use

This Terms of Use prescribes your use of Dwango’s Mobile Game Application (hereinafter, the "App") provided and operated by Dwango Co., Ltd. (hereinafter, the "Company")
An agreement between the Company and you in relation to the provision of the App (hereinafter, the "User Agreement") will be established upon the customer agreeing with the content of this Terms of Use.
By using the App, you are deemed to agree to be bound by this Terms of Use and our Privacy Policy separately designated. If you do not agree to this Terms of Use and our Privacy Policy, please do not use the App.

In addition, persons under the age of 16 are not able to use the App. Users legally considered minors in their country of residence are asked to use the App after first having a person with parental authority read and agree to this Terms of Use. Minors having used the App will be regarded as being aged 16 or above and having obtained the consent of a person with parental authority (hereinafter, the “Children’s Protection Rule”).

Note that though this App is able to be used for free of charge, communication lines and communications charges are required to use the App.

• Article 1 (Scope of this Terms of Use)
  This Terms of Use will apply to you and the Company in relation to all aspects of the App. In addition, the links within this Terms of Use, and the other notes prescribed on each screen, etc. are also considered parts of this Terms of Use.


• Article 2 (Changes to the Terms of Use and the App)
  1. The Company shall be able to change this Terms of Use at its sole discretion. When changes are made, you shall also be considered as having agreed to the changed Terms of Use by using the App still after such changes.
  2. The Company shall be able to revise, make additions to, change, or abolish features and specifications of the App without prior notice. In addition, the User Agreement between you and the Company shall remain in effect even if you have updated or re-installed the App along with such changes, etc. to features and specifications.


• Article 3 (Provided Content)
  1. Please note that the provided content may differ according to the type of the device you used.
  2. The Company shall be able to change the provided content in its sole convenience. And the Company does not assume any responsibility even if you should be damaged in relation to and/or arising from such changes.


• Article 4 (Stop/Termination of the App)
  The Company shall be able to stop or terminate the provision of the App on its sole discretion and without in App prior notice to the customer.


• Article 5 (Intellectual Property Rights)
  All intellectual property rights, etc. including, without limitation to the App and edit copyright in relation to any content in the App belong to the Company or the third party having said copyright rights. And the Company does not assume any responsibility even if you should be damaged in relation to and/or arising from such intellectual property rights infringement of the App.


• Article 6 (Prohibited Acts)
  1. You are prohibited from copying, reproducing, storing, or transferring the App and any content in the App without prior written consent of the Company.
  2. You must not threaten, restrict, or interfere with the App and the Company's rights related to the App, or engage in any behavior that may threaten, restrict, or interfere with the App and the Company's rights related to the App.
  3. You may not transfer or assign any of rights and obligations under the User Agreement to any third party.
  4. You are also prohibited from tampering with the App data and/or communications data.


• Article 7 (Compensation for Damages and Disclaimer)
  1. THIS APP IS PROVIDED TO YOU AS-IS BASIS. THEREFORE, THE COMPANY DOES NOT MAKE ANY GUARANTEE WITH RESPECT TO THE RELIABILITY, ACCRACY, SAFETY, UTILITY, THE PRESENCE OR ABSENCE OF THIRD PARTY RIGHTS INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE OF THE APP AND ANY CONTENT IN THE APP. YOU SHALL USE THE APP AT THEIR DISCRETION AND ON YOUR OWN RESPONSIBILITY, AND THE COMPANY DOES NOT ASSUME ANY RESPONSIBILITY FOR DAMAGE CAUSED BY USE OF THE APP, ETC. (INCLUDING, BUT NOT LIMITED TO, DEVICE TROUBLE SUCH AS BREAKAGE, ETC.)
  2. Notwithstanding the preceding paragraph, the Company shall not compensate you for damage in the event you should suffer damage as a result of using the App, except for damage obviously resulting from the gross negligence or intentional acts of the Company, up to a maximum of the equivalent to $5 (five) US Dollar.
  3. In the event you use external websites outside the control of the Company linked from the App, the Company does not make any guarantee with respect to the reliability, accuracy, safety, utility, the presence or absence of third party rights infringement, and fitness for a particular purpose of content, advertising, products, and services, etc. that can be accessed from the linked external website. In addition, the Company does not assume any responsibility for indirect or direct damage arising from or in relation to the customer's use of the linked external website or the content, advertising, products, and services, etc. that can be accessed from the linked external website.
  4. The App may be disrupted or stopped and App data may be lost as a result of force majeure such as communication line equipment or system failure, the need for periodic or emergency maintenance, natural disaster, and other incidents, etc. The Company still does not assume any responsibility in this case.
  5. The data on the App shall not be transferred to a new device and the Company does not assume any responsibility in the event you have replaced your device, changed your device model, and formatted your device.
  6. For the avoidance of doubt, the content of this Article and any other Article stipulated herein does not have the right and/or authority to defeat any effective mandatory rules for you to be protected in compliance with consumer protective act and/or similar acts in effect in your residential country and/or region.


• Article 8 (Consultation, etc.)
  1. Any conflict or dispute between you and the Company shall be settled by mutual good faith discussion. In the event such conflict or dispute cannot be settled amicably, you shall agree that all the lawsuits in relation to the said conflict or dispute shall be exclusively brought to the Tokyo District Court or Tokyo Summery Court of Japan.
  2. This Terms of Use shall be construed and governed by the laws of Japan.
  3. If any part of the provision of this Terms of Use should be held invalid or unenforceable due to conflict with any mandatory acts and/or any other reason, the remainder of this Terms of Use shall continue in full force and effect. In this case, such invalid provision shall be replaced with effective provision to the extent possible to accomplish the originally intended economical target, and you shall consent to such replacement in advance.


• Article 9 (Handling of Personal Information)
  1. The Company will collect and handle your personal information, including, but not limited to, your name, email address and your device information through the App in compliance with its “Privacy Policy” and "Personal Information Protection Policies". (Note that Japanese version is original, and English version is just for your reference, and for the avoidance of doubt, this linked Basic Privacy Policy is considered as a part of this Terms of Use.)
  2. This App will collect the following information on you and your device, and that information will be handled in accordance with the previous clause:
  Location, Error log, Android or Apple ID, IMEI and Cookie information etc.
  3. The Company will collect your access information, screen browsing information, event information and App usage situation via Google Analytics and Google Analytics for Firebase by Google in order to figure out customers’ usage situation. And the company will introduce the report regarding Google Analytics’ user attribute, interest and category (“Report”) by activating the function of Google Analytics for advertising, in order to analyze Report and improve this App. In this connection, though this App uses Cookies and similar technique provided by Google Analytics, the Company does not collect any information from Google Analytics and Google Analytics for Firebase which identifies a specific customer. If a customer will not want Google Analytics and Google Analytics for Firebase to collect their usage situation, please opt out from the following guidance by yourself;
  Google Analytics – you can optout via optout page
  Google Analytics for Firebase - you can optout from at start-up or in-App settings.
  Information collected via Google Analytics and Google Analytics for Firebase is sent, processed and managed in accordance with foreign third party: Google's privacy policy. You shall agree that the Company shall not be responsible for any damage and loss incurred by you due to using Google Analytics and Google Analytics for Firebase.
  4. The Company will also collect your access information, screen browsing information, event information and App usage situation via Tenjin (https://www.tenjin.io/) and MAX (https://jp.applovin.com/max/) in order to measure and analyze customers’ actions for marketing and advertising.
  In this connection, though this App uses Cookies and similar technique provided by Tenjin and MAX, the Company does not collect any information from Tenjin and MAX which identifies a specific customer. If a customer will not want Tenjin and/or MAX to collect their usage situation, please opt out from the following guidance by yourself;
  Tenjin – you can optout by written request to privacy@tenjin.io
  MAX – Please refer to http://preferences-mgr.truste.com/
  Information collected via Tenjin and MAX is sent, processed and managed in accordance with foreign third party: Tenjin’s and/or MAX’s privacy policy. You shall agree that the Company shall not be responsible for any damage and loss incurred by you due to using Tenjin and MAX.
  5. With third-party advertising partners
  We would like to serve you with great ads experiences on App. To achieve that, we cooperate with advertising partners to make ads matched with you and your preferences. Herewith, based on Cookies and like Technology that we or advertising partners issue, your device identification and other your information may be acquired by such advertising partners when you use the App. For further information on this and how to opt out, please check the respective provider’s privacy policy from the following URLs. And also, You shall agree that the Company shall not be responsible for any damage and loss incurred by you due to our using such providers.
  - Google: https://policies.google.com/privacy
  - Facebook: https://www.facebook.com/privacy/explanation
  - Unity: https://unity3d.com/legal/privacy-policy
  - AppLovin: https://www.applovin.com/privacy
  - ironSource: https://developers.ironsrc.com/ironsource-mobile/air/ironsource-mobile-privacy-policy
  - Vungle: https://vungle.com/privacy/
  - TapJoy: https://www.tapjoy.com/legal/#privacy-policy
  - Tiktok: https://partner.oceanengine.com/privacy?invite_code=33475e8ce085
  - Smaato: https://www.smaato.com/privacy/
  　This site goes to Digital Advertising Alliance’s (DAA’s) website: https://optout.aboutads.info/
  - Inmobi: https://www.inmobi.com/privacy-policy/
  　If you would like to opt out of Inmobi, please contact us via 10. Enquiries.
  - Fyber: https://www.fyber.com/services-privacy-statement/
  - Pangle： https://www.pangleglobal.com/privacy
  - Mintegral： https://www.mintegral.com/en/privacy/


• Article 10 (Enquires)
  Please direct enquires concerning the App to support-en-us@dwango.co.jp


• Article 11 (Language)
  This Terms of Use is set and interpreted in accordance with Japanese version if applicable. For the avoidance of doubt, this English version is prepared just reference and convenience for users who cannot read and understand Japanese version. If there are any inconsistencies and/or conflicts occurred between Japanese version and this English version, the Japanese version shall prevail.


• Article 12 (Others)
  1. This Terms of Use contains the entire understanding of us with respect to its subject matter hereof. Any and all understandings, representations and/or agreements to the contrary shall be of no effect.
  2. Unless otherwise stipulated herein, you shall not assign or transfer any rights and obligations set forth in this Terms of Use, in whole or in part, without prior written consent of the Company.
  3. You represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
  4. The Children’s Protection Rule stipulated in the preface shall be applicable for the users who reside in the country or region where similar child protection rules or acts, including, but not limited to, Children’s Online Privacy Protection Act (COPPA), California Consumer Privacy Act (CCPA) are in force.

Last Updated: December 24th, 2021